I agree with your opinion of the role of sales/marketing, Alex.
However, if that's the way it works, it's sensible to accept it than kick against it, I suppose. |
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It's a fact about the modern commercial world that marketing people often get involved in decisions about which business to go for. However, I think some facets of that involvement
are worth kicking against, especially when dealing with creative work. Marketing people are
not good judges of what is saleable art (of any nature). What they are good at is planning a strategy for raising the profile of a company or product. That's their remit, in fact. But they do this based on past statistics (e.g. of demographics, consumer opinion, comparable products or services, etc.). Such statistics are notoriously bad at predicting the likely reaction of the public to novel ideas or products. This is why, for example, films that are expected to do really well sometimes bomb, while low-budget films that were never expected to be big can sometimes take the world by storm.
Given a role in deciding which products to market, marketing people will often go for the things that they think are most
easily marketable, where the message is a simple one to get across. In the arts, this means something where the message is, basically, "another one of those things, there". That's hardly a route to creative diversity.
The solution for improving the diversity of books, to my mind, is not to involve sales or marketing departments in the decisions about which ones to publish. Rather, they should be involved once the decision is made by people who appreciate creativity. For the marketing department, this means as soon as publication is agreed (so that they can plan how to promote it). For the sales department, it means pretty much just as the book is about to go on sale (so that they can start phoning around shops and book wholesalers, to get their sales channels primed).
Alex