I know there's been a thread about this before, but it was a while ago so I've started another.

I haven't been receiving forum notifications for months, but now I'm not getting comment notifications either. And I'm a group host.

Can anything be done?

(And, yes, I tick the box. And Notification is switched to ON in My WW.)

Keris x

http://www.keris-stainton.com

Hi
Have you checked they are not going into your spam folder by mistake?

Yep. They're not.

Funnily enough - I got a notification for your reply! First I've had for months.

K x

I haven't had notifications for about a year - and it's hard work keeping up without them!
First I blamed WW Site [sorry, David], then I blamed my Firewall.
Now, it seems it may be my Service Provider being overzealous.
Supanet states in its small print:

At Supanet, we have filters on our email system which stop a great deal of unwanted email

so it seems THEY may be treating it as Spam without asking me.
I've emailed them about it, but they tend to do bugger-all unless a customer rings them on the premium-rate help line.

I didn't get notifications for ages, but my service provider swears they don't filter or anything. Eventually I changed to using the email address I have for Goldsmiths', and even though that automatically collected from there and routed to my home computer (therefore my ISP) it seems to get through fine.

I see why ISPs filter, but I do think there should be an option for you to let things you want through, as there is on one's own spam filters. I wonder if you could make a case for saying that ISPs were in breach of contract for filtering like this, based not on known bad sites, but much broader and therefore inaccurate criteria? After all, it's a bit like Royal Mail refusing to handle your post!

Emma